Samsung TV Aspect Ratio Problem – 3 Reasons and Solutions

Firstly, if the aspect ratio of the TV is incorrect, it will face issues. Secondly, your desired picture sizes may be unavailable depending on the Samsung TV model. Finally, if the display cable of the TV is faulty, it can mess up the aspect ratio of the Samsung TV.

Knowing this much will not take care of the issue. To permanently solve the Samsung TV aspect ratio problem, read and follow the step-by-step solutions mentioned in this article!

Key Takeaways

  • If you set up a compatible aspect ratio in your Samsung TV, the issue will be resolved.
  • It’s a good approach to keep the Samsung TV software up-to-date. It can solve aspect ratio problems and much more.

Samsung TV Aspect Ratio Problem: Quick Solutions

To solve the Samsung TV’s aspect ratio properly, you need to identify the correct reason first. Look at the table below to get a better idea:

Incorrect aspect ratioSet the correct aspect ratio
Unavailable picture sizesUpdate the Samsung TV software
Faulty display cableUse a working display cable

If the quick solutions aren’t fixing the issue, don’t stress too much. In the next paragraph, the solutions to these problems are explained in detail. 

Samsung TV Aspect Ratio Problem: Detailed Solutions

Now, I will discuss the solutions in detail. Follow the solutions step-by-step to get rid of the aspect ratio problem in your Samsung TV.

how to fix aspect ratio on samsung tv
Source: Youtube

Reason 1: Incorrect Aspect Ratio

Typically the aspect ratio of Samsung TV comes in 16:9 or 4:3. If the Samsung TV is of a square shape, the aspect ratio should be 4:3 whereas a rectangle-shaped TV usually has a 16:9 aspect ratio.

If the aspect ratio does not match with the shape of it, it creates instabilities. The image on the screen might look stretched, wide, or smaller than usual.

Solution: Set the Correct Aspect Ratio

You can set the correct aspect ratio on the Samsung TV by using the TV remote:

  • First, click on the ‘PIC SIZE’ button on your Samsung remote while facing it toward the TV.
Correct Aspect Ratio
Source: Youtube
  • Then, a popup will appear showing the ‘Picture Size’ of the monitor.

    There will be multiple other aspect ratios to choose from. You can scroll through your preferred aspect ratio and apply it to the Samsung TV.
  • If your remote doesn’t have the necessary buttons, go the ‘Settings’ and change the picture size/aspect ratio. Press the left button and go to ‘Menu’. Then, select ‘Settings’ and next  ‘Picture Size Settings’ under the ‘Picture’ tab.

    After that, you can select the appropriate picture size for your Samsung TV.

If by any chance your Samsung TV remote is not working, the batteries might need replacement. This is also a common reason why Mediacom remotes don’t work. Get a new pair of AAA alkaline batteries and complete the steps above.

Product NameFeature
Basics AAA Alkaline BatteriesAlkaline battery cell compositionCan be easily used and kept in storage

Reason 2: Unavailable Picture Sizes

Picture Size Settings
Source: Youtube

Samsung has a lot of lineups of their smart TVs in the market. Although these smart TVs support a lot of features, not every picture size is available on them. 

Similarly, your Samsung TV might be missing the required aspect ratio. Here’s a list of sizes available on the Samsung TV depending on the source input:

Signal or Source InputAvailable Picture Size
Component (RGB cables)16:9 Standard, Custom, 4:3
Digital Channels (720p and 1080i/p)16:9 Standard, Custom, 4:3
Digital Channels (3840 x 2160p)16:9 Standard, Custom
Digital Channels (4096 x 2160p)16:9 Standard, Custom
HDMI (3840 x 2160p)16:9 Standard, Custom
HDMI (720p and 1080i/p)16:9 Standard, Custom, 4:3
HDMI (4096 x 2160p)16:9 Standard, Custom
USB (720p and 1080i/p)16:9 Standard, Custom, 4:3
USB (3840 x 2160p)16:9 Standard, Custom
USB (4096 x 2160 p)16:9 Standard, Custom

The good news is that Samsung adds new aspect ratios to existing models by providing a software update to the TVs. 

Solution: Update the Samsung TV Software

To update the Samsung TV’s software, follow the steps below:

  • First, make sure your Samsung TV is connected to WiFi.
  • Then, using the TV remote, navigate to ‘Menu’ and then select ‘Settings’.
  • Finally, select ‘Support’. There you will find the option for ‘Software Update’. Click on it and select ‘Update Now’.

You can also update the Samsung TV software using a USB flash drive. To never miss out on updates, you can turn on the ‘Auto Update’ option. After updating the TV, check if there are any new aspect ratios for you to choose from.

Product NameFeature
Basics 256GB USB flash driveSmall and compact USB flash driveAllows really fast data transfer
Update Samsung TV Software
Source: Youtube

While the TV is updating, you can enjoy a real-time TV experience from your phone if you don’t wanna wait. You can do this by installing the TeaTV application for iPhone or Android and you can find your favorite TV channels in this application.

Reason 3: Faulty Display Cable

All Samsung TVs use a display cable by default. If the display cable is faulty, the aspect ratio might be messed up. Faulty cables disrupt the display signals, causing them to break down, which can be traced by looking at the TV display.

Solution: Use a Working Display Cable

For this solution, confirm that you’re using a working display cable. You can check the cable by connecting it to another TV or a monitor and see if it works.

Working Display Cable
Source: howtogeek

If the TV cable box is blinking a green light, it also might indicate something wrong with the display cable. Generally, Samsung TVs use a HDMI cable for the display. If the HDMI cable is not working, replace it. 

Frequently Asked Questions (FAQs):

How Do I Adjust My Samsung TV Picture Mode Settings?

To adjust the Samsung TV picture settings, first, open your smart hub home screen. Then you can scroll over to ‘Settings’ and change between the picture modes in the ‘Quick Settings’ panel.

Which Picture Mode Is the Best for TVs?

The Cinema/Movie picture mode is best for the major brands of TVs out there. Additionally, set the brightness and color to 50% and set the contrast to 100% when using this mode.

What Is the Default Picture Mode in Samsung TV?

The default picture mode in Samsung TV is standard. While this preset doesn’t require any additional adjustments, you can change the picture mode when you want to.


That’s everything you need to know about the Samsung TV aspect ratio problem. If you want expert help regarding this issue, feel free to reach out to Samsung Care and get your problem fixed! Have a great day.

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